Q: Which room thermostat controller do I have? 

A: Orcomm have many versions of ORC-HC2 controllers. To simplify we have reduced to a few options below. 


Electric Under Floor Heating = ORC-HC2-16A-RS485-WH

Water Under Floor Heating or traditional HIU Boiler = ORC-HC2-3A-RS485-WH

Fan controlled Unit (FCU) and heating - Dual control = ORC-HC2-24D-RS485-WHF (White Frame) or ORC-HC2-24F-RS485-WHF (Silver Frame) 


Q: Can I purchase direct and replace the unit

A: Orcomm smart home requires programming and skilled persons to replace or add to existing system 

Feel free to visit our partner page www.orcomm.co.uk/partners for local companies


Q: What is Orcomm warranty period 

A: 2 years (unless otherwise specified)